Privacy Policy
How we collect, use, and protect your personal information across our Remote Online Notary and Mobile Notary services.
Contents
Overview
§1Notary Signing with Ease ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services — including Remote Online Notary (RON) services available in all 50 US states, and Mobile Notary services in Virginia.
By using our website or services, you agree to the collection and use of information as described in this policy. If you disagree with any part of this policy, please do not use our services.
We are not attorneys and do not provide legal advice. This policy is intended to be transparent about our data practices as a certified notary service business.
Information We Collect
§2We collect information you provide directly to us when you book an appointment, contact us, or use our services. The types of information we may collect include:
- Full name, phone number, and email address
- State of residence and appointment location
- Type of documents to be notarized
- Government-issued ID details — required by law for identity verification
- Video and audio recordings from RON sessions — retained as required by applicable state law
- Electronic signatures and notarial certificates from RON sessions
- Payment information processed through secure third-party providers
We may also automatically collect technical information when you visit our website, including IP address, browser type, pages visited, and time on site.
Remote Online Notary Sessions
§3RON sessions involve additional data collection requirements under state and federal law. When you participate in a RON session:
Recording Notice: All RON video sessions are recorded as required by applicable state law. By participating in a RON session, you consent to the recording of the audio and video of the session, including your identity verification process and the signing of documents.
- RON session recordings are stored securely for the minimum period required by the laws of the state where the notarization is performed
- Your government-issued ID is verified during the session using credential analysis technology
- Knowledge-based authentication (KBA) questions may be used as part of identity verification
- Completed documents include a tamper-evident digital seal and electronic notarial certificate
- RON sessions are conducted through a state-approved, encrypted platform
How We Use Your Information
§4We use the information we collect solely to operate our notary service business:
- Schedule, confirm, and manage your notary appointments
- Conduct and record Remote Online Notary video sessions
- Verify your identity as required by state notary laws
- Communicate with you about your appointment or inquiry
- Process payments for services rendered
- Comply with state notary laws and record-keeping requirements
- Send appointment reminders and follow-up communications
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Ever.
Data Security
§6We implement appropriate technical and organizational measures to protect your data:
- RON sessions conducted over state-approved, encrypted video platforms
- Electronic documents stored with tamper-evident protection
- Physical notary records maintained securely in accordance with Virginia state law
- Payment information processed through secure, PCI-compliant third-party providers
No method of transmission over the internet is 100% secure. Notary records — including RON session recordings — are retained for the minimum period required by applicable state law.
Cookies & Tracking
§7Our website may use cookies to enhance your browsing experience. We may use essential cookies (necessary for the website to function) and analytics cookies (to understand how visitors interact with our site). You can control cookies through your browser settings.
Your Rights
§8Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data.
Please note: Notary records — including RON session recordings and notarial journals — must be retained in accordance with applicable state laws and cannot be deleted during the legally required retention period.
Children's Privacy
§9Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.
Changes to This Policy
§10We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us
§11If you have any questions about this Privacy Policy, please contact us:
- Business: Notary Signing with Ease
- Phone: (703) 400-5766
- Email: info@notarysigningwithease.com
- RON Service Area: All 50 United States
- Mobile Notary Service Area: Virginia
Have a question about your data or our services?
Contact Us